Quality Assurance in Higher Education

A conference at Sheraton

Quality Assurance in Higher Education

There is a significant growth in number of higher education providers comprising public, private, technology mediated delivery, cross-sectoral arrangements, transnational and multinational deliveries accredited work-based learning etc. The sheer range of these providers raises the question about the current quality assurance arrangement available. A view held by the World Trade Organization (WTO) is that higher education is which is now viewed as a tradable service and a source of intellectual capital that can provide competitive advantage.

Quality assured higher institutions need systematic procedures for interaction with employers and industry in course design and development, and good information-gathering on the reaction of industry to the institutions’ graduates. In turn, the QA agency needs to hold the institutions responsible for doing this. Quality assurance on the other hand as it relates to these new modes depends on whether the reference point is the provider; the provision, the mode of delivery, the media used in delivery, the locations where it is delivered, the output or the receiver of education. Given these differences, one also expects that the scope of quality assurance would be viewed differently by different constituencies whether it is from the point of view of the staff, student, institution, agencies, employers, professional associations and governments.